Privacy Policy
Effective Date: June 2026
1. Information We Collect
When you utilize trackaroo® hardware or digital platforms, we collect specific data points critical for operational safety and service delivery. This is not casual data collection; it is telemetry required for survival in harsh environments.
- check_circle Device Telemetry Hardware status, battery levels, and environmental sensor readings.
- check_circle Account Credentials Basic identification required to sync your hardware with the cloud platform.
2. How We Use Information
We utilize collected data strictly for operational integrity. Your telemetry is used to improve map accuracy, predict hardware maintenance cycles, and ensure rapid SOS response capabilities. We do not sell location data to third-party marketers. Our focus is the Australian outdoors, not advertising.
3. Location Data Handling
CRITICAL NOTICE: Constant GPS tracking is fundamental to trackaroo® functionality. By activating the device, you consent to continuous spatial logging. This log is encrypted at rest and in transit.
4. Data Security
All data is encrypted using AES-256 on-device. Route and location data remains local unless shared through mesh networking features, which use end-to-end encryption.
5. Your Rights
Under Australian Privacy Principles (APPs) and the Privacy Act 1988, you have the right to access, correct, and delete your personal information at any time through the app settings or by contacting our Data Protection Officer at privacy@trackaroo.com.au.
Terms of Service
Effective Date: June 2026
1. Acceptance of Terms
By powering on trackaroo® hardware or logging into the companion application, you agree to be bound by these operational terms. These instruments are designed for rugged use, but they are not infallible.
2. User Responsibilities
The outback is unforgiving. As an operator of our equipment, you bear specific responsibilities:
Hardware Maintenance
You must ensure devices are fully charged and visually inspected for damage before deployment.
Offline Preparedness
You must download necessary topographic maps while connected to a stable network prior to entering dead zones.
3. Limitation of Liability
trackaroo® provides situational awareness tools, not a guarantee of safety. In no event shall we be liable for indirect, incidental, or consequential damages arising from the use or inability to use our navigation hardware in the field. Operator discretion is paramount.
4. Intellectual Property
All content, features, and functionality of trackaroo® — including but not limited to SOS Emergency Beacon™, BackTrack™, HazTrack™, TrackMate™, and TrackIQ™ — are owned by trackaroo® Systems and protected by Australian and international intellectual property laws.
5. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.